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The bed..happy hour..fireplace in lounge Water runs out the shower, safety hazard. You have to go to the lobby to get ice. I was only given one room key but made reservation for two adults.. registration desk was not clearly identified, I was not told where the elevators were
We loved it. It was perfect. The staff was super awesome and so accommodating. The room was cute, comfortable, and clean. The staff was helpful and polite. The refuel kitchen was incredible!
We usually like the aloft for its trendy feel. It's very modern and clean. We had a bad experience. Luckily we got our money back. Staff was rude when we came in. This never happened before. Checking out though the lady was nice. We left this hotel because guest were smoking weed. It made all the floors and elevators and even lobby smell like it. Boyfriend is highly allergic to this. So we had to leave. It would be nice to have some rules about this. This can harm other guest and the outcomes wouldn't be good for the hotel
I like the place, it was clean and organized,room was clean , staff was great, good customer service . Jacuzzi wasnt hot at all, in need of cleaning, the sink faucet in the room need it repair.
Comfortable beds, clean sheets, clean bathrooms, refrigerator & microwave. They also had an excellent selection of snacks and microwaveable meals available at the front desk. Carpet in the rooms need to be replaced or cleaned. There was very low water pressure in the shower.
The curtains were sheer and there was a street light right outside our window. Made it kind of hard to sleep