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We usually like the aloft for its trendy feel. It's very modern and clean. We had a bad experience. Luckily we got our money back. Staff was rude when we came in. This never happened before. Checking out though the lady was nice. We left this hotel because guest were smoking weed. It made all the floors and elevators and even lobby smell like it. Boyfriend is highly allergic to this. So we had to leave. It would be nice to have some rules about this. This can harm other guest and the outcomes wouldn't be good for the hotel
Uncomfortable in checking in.
The bed..happy hour..fireplace in lounge Water runs out the shower, safety hazard. You have to go to the lobby to get ice. I was only given one room key but made reservation for two adults.. registration desk was not clearly identified, I was not told where the elevators were
I enjoyed every moment of my stay. I walked into my room and the first thing that came to mind was wow this is sure a nice room. Clean beds very comfortable .:) i highly recommend this hotel. I wil surely be visiting again. The staff was great. There was absolutely nothing wrong with this place. I can't say one thing bad about it.
I like the place, it was clean and organized,room was clean , staff was great, good customer service . Jacuzzi wasnt hot at all, in need of cleaning, the sink faucet in the room need it repair.
The curtains were sheer and there was a street light right outside our window. Made it kind of hard to sleep
The hotel had great decor and the room was very nice. They had great ameneties and the location was perfect. Close to everything! We enjoyed our stay very much. The breakfast was the best hotel breakfast we've ever had traveling. The restroom floor was a little dirty but to be fair I'm very picky and am very particular with restrooms. We did have a problem with check in. We arrived just after midnight and they said my credit card was declined or no good. They kept saying I was giving them the wrong number and I used a different card when I reserved the room. I know what card I used. My card was fine and they accepted it. Then we ended up getting the wrong room. Two double beds and not the king we reserved. I think they had the wrong reservation . When I showed them my reservation, they fixed everything right away. I was happy with the outcome.
Breakfast was great!
The Ayres hotels are an excellent value for your money. There is nothing NOT to like at this hotel.