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I liked the location close to Victoria Gardens We got a horrible room that was ADA and put way in the back of the hotel by an elevator and the laundry. When I asked for another room I was told "that's what happens when you book with a 3rd party" and that was the end of the conversation. Room was shabby and noisy with very little light. Don't book here through 3rd party if you want any service.
Far from main business area of Rancho Cucamonga
Came to Ontario to do some light shopping and to get away with my honey. It's centrally located and the staff was very accommodating.
Updated, clean, close to main highways The AC quit working last night, we had to chase and kill a large "insect" it was a fiasco
Very clean rooms mini fridge microwave comfortable bed!
I enjoyed every moment of my stay. I walked into my room and the first thing that came to mind was wow this is sure a nice room. Clean beds very comfortable .:) i highly recommend this hotel. I wil surely be visiting again. The staff was great. There was absolutely nothing wrong with this place. I can't say one thing bad about it.
Comfortable beds, clean sheets, clean bathrooms, refrigerator & microwave. They also had an excellent selection of snacks and microwaveable meals available at the front desk. Carpet in the rooms need to be replaced or cleaned. There was very low water pressure in the shower.
I like the place, it was clean and organized,room was clean , staff was great, good customer service . Jacuzzi wasnt hot at all, in need of cleaning, the sink faucet in the room need it repair.
The curtains were sheer and there was a street light right outside our window. Made it kind of hard to sleep
good location, room was always clean, quiet, plenty of venues for food and entertainment around. would definitely stay again. only headache was Sunday morning breakfast, had soft ball teams eating before checking out causing a backup at breakfast line. staff handled it amazingly well though.
nice and quiet
Newly remodeled room. Nice wide shower. Decent water pressure. Somewhere in the wall, there was a loud dripping sound whenever shower ran upstairs. Breakfast has slipped! Quality was okay, but last year there was a very friendly chef making omelets to order. Now just prepared hot items. Sunday at 8:45AM, no fruit at all. No coffee creamer. Breakfast was a main reason for coming back here, versus one of the many, many other hotels nearby.
Loved the location and staff, very courteous and attended to the one flaw. Would stay here in the future.