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gute Ausgangslage für Nord-LA Erkundung und Filmstudios; sauber; gutes Buffet; Parking im Haus für 17USD/d; gute Beratung für Ausflüge und Besuche in LA; Probleme mit AirCon wurden innerhalb von Minuten abgestellt
Hervorragende Lage direkt bei den Universal STudios mit fantastischem Ausblick, gute Anbindung an Metro, so dass man schnell überall in LA ist.
Das Hotel liegt direkt an den Universal Studios. Der Pool ist schön, genau wie auch alle anderen Einrichtungen. Die Einrichtung des Hotels ist zwar sehr komfortabel aber auch alt. Ohne Auto ist es sehr schwer in Los Angeles etwas zu sehen, die öffentlichen Verkehrsmittel bringen einen nur schlecht zu den interessanten Gegenden. Taxifahrten sind extrem teuer. Übrigens ist der Flughafen erst recht nicht mit der Metro zu erreichen...
I did like that my room was ready on time and that it had a view. When I arrived there was a leak in the restroom that they did not fix... I has the same issue with the water leaking from the toilet when I woke up the next morning. Also the morning I checked out the TV did not work and I had to call room service to fix it and reprogram it. The price was not up to par with the type of room I was given.
Vary close to park and city walk. Vary clean and friendly service.
Close to visit Universal Studios and not far from airport.
The proximity to Universal studios was great. The porter/valet, front desk and concierge were all very friendly.
They charge extra just to use wifi, which is typically a standard accommodation everywhere. The place is run down.
I loved the location; close to Universal but also a short drive from Hollywood and Warner Brothers. Walking distance to small restaurants and gas stations. The bed was the most comfortable hotel bed I've ever slept in! And the view from the 20th floor was incredible. The room needs some updating. Dings and marks were visible on the walls and the bathroom showed definite signs of wear.
Location as it is closed to the Universal studio No water being provided
Arrived with family and Young Children. At midnight had a fire alarm that told us to exit the building via Staircase. We did. carrying 2 children and 20 flights of stairs later. We were told, It was the steam from the kitchen that caused it, go back to the room. 1 am, this gets repeated again. We get told someone was smoking, go back to the room. This happens again. We just go to the staircase with no energy to walk down 20 flights of stairs. We call 45 min. later to find out (false alarm). So next morning - the staff gets approached and we get told oh there was a party on the 21st floor that was using a fog machine. I asked why not have a PA system in the stairs so you can notify the people to not panic or there's a fire on the 2nd floor or anything. They said oh I know.. WTF.. I know. I just left with family never to return to that one again.
The public area is very nice Check in was very delayed. No iron in room. No wifi and public computers didn't work properly
5 minutes walking to Universal Studios! Staff was super friendly and the room service was fanastic. Nothing!!!!
I like the assistance the hotel provided in helping us plan our trip and visit sights around the area. Our room had a used cot in it when we arrived, but they handled it quickly and moved us to a new room.
Location, location and location - that's the only thing positive about this hotel. Otherwise, it is no better than a poor hotel with bad everything - Rooms are aged (badly need remodeling) - Rooms are not kept up and clean (there was mildew buildup around the sink and it was blocked for us) - Service is poor (45 min to get shower cap)
Location perfect. Room clean. Bathroom real nice. Upgraded to a view room. No
Location and friendly staff Parking fees
We used to like staying here while we wait for our house to be move in ready. But the GM treats us very poorly as he found out we were using the secret deal. He insinuated that we've done something since we know what hotel it is The GM clearly does not want us here anymore. When we first started staying here, they kept us in the same room. Now as we have new reservations, they make us pack up, check out and wait for several hours to check back in
Location was amazing and the friendly staff. Entering and exiting valet is tricky.
This guest did not leave comments about this hotel.
Easy access to Walk of Fame,Hollywood Bowl and restaurant.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
The location in Hollywood was excellent, right in the middle of everything. At night it's a bit dodgy if you walk down the side streets but around the hotel and shopping mall is fine. The valet parking is really expensive considering how long it took to get the car. When I asked about self parking the staff were not very helpful even though the garage was the same as for valet and it was a simple answer.
The location Staff was rude
The location was great. The water pressure in the bathroom was too low.
Die Lage am Hollywood Boulevard ist zentral. Die Zimmer könnten ein bissche n besser gewartet werden, so klemmten fast alle Türen.
Super Lage, gutes Zimmer. Das Hotel liegt direkt am Hollywood Boulevard direkt gegenüber vom Chinese Theater Viele teilweise hohe Zusatzkosten. - Valet Parking 42$ - Diverse Taxen (Occupancy, California, City) zu insgesamt >50$ pro Nacht
Sehr schöner Poolinnenhof, problemloses Valetparking, die Lage direkt am Hollywood blvd Die Hotelbar ist etwas dürftig ausgelegt! Pool + Poolbar wurden ohne Anküngigung beim buchen einfach für eine TV-Aufzeichnung für 4 Tage gesperrt! Keine Preisverminderung dadurch!!! Lobby auch immer wieder für den "normalen" Hotelgast gesperrt!
Das historische Gebäude läßt einen an bessere Zeiten dieses durchaus denkwürdigen Hotels denken. Es könnte rein von den Räumlichkeiten Stil und Eleganz besitzen. Der Service war miserabel. Ich habe bisher etwas so unfähiges, unprofessionelles und arrogantes wie hier an der Rezeption noch nie erlebt. Die Cabanazimmer sind definitiv zu laut. Mein Zimmer lag zwischen 90er Jahre Pool-Disco und Kellnereingang zur Bar. Ich mußte mehrmals umziehen. Auf die Koffer wartet man über 1 Stunde, also kümmerte ich mich lieber selber drum. Telefonische Nachrichten wurden mir nicht ausgerichtet. Das Telefonsystem funktioniert auch nicht. Ein reserviertes Extrabett war -trotz Nachfrage- nicht aufgestellt und mußte um Mitternacht nochmals geordert werden. Unverschämte und unausgebildete Antworten seitens des Personals. Ein Albtraum. Nie wieder!!
Room was very clean and staff was very polite.
The pool area at night was beautiful The only thing I would mention is that the additional parking fee was not clear when I booked, I ve found out of this at the hotel
I loved the bed but that's about it. When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
The Hotel was clean and staff was super friendly but the parking wasn't free, $21 dollare a day. Yikes! No free parking.
Great staff Double queen beds seemed a little small and mattresses were not very comfortable.
Great value for the price. Only thing that I can point out was check in. We had to wait for a room to get cleaned even though we were checking in 2 hrs past regular check in. Also no hot tub. :( staff was top notch. I have never had towels delivered so fast. I swear they were to us before I hung up, haha
Staff was very friendly and helpful. No breakfast for guests unless you pay at the restaurant or order room service.
We liked pretty much everything. There's a pool, fitness center, & gift shop. There's also a fully functioning restaurant (The Daily Grill) that is open early & closes late. Great place to have people in the area meet us for food or drinks. Very comfortable rooms with everything you need included. It was nice to have a parking lot in the hotel, but if you opted not to go with Valet, it was a little bit of a walk to get to the lobby with suitcases & such. Adding to that, the parking lot is shared with airport travelers, so there were times at night where we were concerned we wouldn't find any spaces, even though we were hotel guests. But, it still worked out, there were a couple of hidden spots. My biggest complaint is that the air-conditioning unit in our room was very loud & would wake us up throughout the night whenever it clicked on. On a minor note, the business area in the room with the extra outlets had blown a fuse & no power was coming out of it. We let the front desk know. Over-all, these are small complaints (other than the AC).
I did like that the front desk accommodated us despite the miscommunication about check in. They gave us free overnight parking as well. I did not like that guest parking was so expensive. Even just for a few hours would be pricey just for a quick visit.
We stayed there before going to vegas for our honeymoon... Awesome place, staff is extremely friendly, totally recommended
Having to wait in line to get into drai's
The room was great and the hotel was beautiful, the place made me feel special. Also the gym was well equipped and specious. The staff were great too. The room wasn't cheap which is fine it was a top quality hotel, but on top of that were so many extras e.g. internet, parking and not even one complementary bottle of mineral water ($9).
The Hotel itself is very nice, and the staff were absolutely fantastic.....except for the door guys at Drai's and The Station who I don't believe are actually hotel staff. The arrangement with Drai's itself would make question going back. I paid almost $400 per night and had to (a) wait in line 20 minutes on Sunday just to find out I had to pay $20 pp to go up to the pool and eat lunch.....which itself would have been over $100. We were also told and Friday and Saturday by the doorman at "The Station" (their outdoor lounge) that there was a Private Party and we couldn't come in. We asked Management who told us that our room key should get us in...they straightened it out but the door guy sure didn't like it. The Private party ended up being 20-30 people at one table....the lounge itself wasn't half full. I also emailed Drai's a week in advance of our trip to book dinner and never heard back.
Blinds on the window didn't shut, didn't sleep at all
Room service was fast and delicious. May have just been our room (2nd floor overlooking an outdoor area for dogs), but I was awoken throughout the night by loud noises coming from outside and the hallway.